Specifications of ansitel PBX



ansitel PBXes have many functions for professional telephony in company environments.

Our telefone systems support following features:

  • All-IP Ready
  • Integration of smartphones (iPhone/Android via sip client)
  • Callwaiting
  • Connection of multiple ansitel systems
  • Voicemail (mp3 email dispatching)
  • Caller list
  • Do Not Disturb
  • Call forwarding
  • Call permission (extern, international, mobile and service numbers)
  • Line selection (with or without prefix)
  • Auto provisioning for phones
  • Individual announcements
  • Backup and restore or configuration data
  • Busy lamp field support (BLF)
  • Busy on Busy
  • Call Data Records
  • Callback
  • CallerID
  • Call through
  • Callcenter functions
  • Manager assistant function
  • CLIP - No Screening
  • COLP
  • File manage
  • Intercom
  • telephone extensions
  • First configuration wizzard
  • External extensions
  • Fax2mail (PDF, TIFF)
  • Fax detection and fax receipt on extension and sending via email (PDF)
  • Fax client (incoming and outgoing faxes on PC, Print2Fax)
  • Follow Me
  • Call recording
  • Individual music on hold
  • Hold of calls
  • Pickup
  • Hot Desking
  • Email message on missed calls
  • Interactive voice response (IVR)
  • Conferences (PIN authentication)
  • Multiple company locations
  • Multiple companies on one system
  • Bilingual webinterface
  • Multicall
  • Night switching with blf support
  • Emergency number management
  • Park
  • Personal call lists
  • User permissions
  • Routes (incoming and outgoing)
  • Routing (intern, extern, Fallback)
  • Call completion
  • Ring groups
  • Caller Id (CLIP)
  • Caller id suppression (CLIR)
  • Scripting in dial plan via custom modules
  • SMS (SIP Simple)
  • SIP- /IAX2- / ISDN- / Analogue extensions
  • SIP-Trunking (multiple SIP trunks possible)
  • SIP support
  • SRTP
  • Speech recognition (optional)
  • Statistics
  • Team funktions
  • T.38 support
  • Phonebook local stored in phone
  • Phonebook global (LDAP / ActiveDirectory) (Click2Call)
  • Transfer (direct and attended)
  • Support of all SIP based devices
  • VIP- / Black listing
  • Voicemail to email
  • Redial
  • Queues
    • several ring strategies in queues
      • Ring all agents
      • Ring agent with was least recently called
      • Ring agent with fewest completed calls
      • Ring agents randomly
      • Ring all agents one after another
      • Ring agents depents on penalty
    • Caller can join empty queues
    • Agents can get multiple calls at same time
    • static and dynamic agents
    • Announcement of position / expected holdtime
    • Individual definition of pause codes
    • Hotdesking
    • Individual announcement before queue
    • Individual music on hold per queue
    • Call recording in queue
    • Maximum caller in queue
    • Wrapup time
    • bilingual system announcements (german/english)
    • Queue options to jump out of the queue
    • Weight against multiple queues
    • Queue groups
    • ansitel Callcenter Suite with operator panel (optional)
  • Time conditions
  • bilingual webinterface (german / english)

Our ansitel PBX supports the following audio and video codecs:

TypeCodec
Audio codecG.722 HD
G.711 a
G.711 u
iLBC
G.726
GSM
Video codecH.261
H.263
H.263P
H.264